Your account has been disabled. Contact site webmaster...

[yupinggang]

Hi

I have two years basic subscription.
I'm getting the following error message every time I try to log in:

"Your account has been disabled. Contact site webmaster for details."

Sent a few emails to "" but no replies.

Please help.

[jaehwi]

Hi Yupinggang,

I'm Jaehwi Lee from Koreanclass101.com

First of all, we're sorry for any inconvenience that you had due to the issue. I've reported the issue directly to the team involved the issue. I believe you'll be getting the reply soon.

Let me keep tracking the issue.

Thank you,

Jaehwi / Koreanclass101.com

[yupinggang]

Hi Yupinggang,

I'm Jaehwi Lee from Koreanclass101.com

First of all, we're sorry for any inconvenience that you had due to the issue. I've reported the issue directly to the team involved the issue. I believe you'll be getting the reply soon.

Let me keep tracking the issue.

Thank you,

Jaehwi / Koreanclass101.com

Hi

Thank you for your prompt reply.
I can now access my basic subscription lessons.

Thanks!

[jaehwi]

Hi Yuppinggang,

Thank you for your patience. We're glad to hear that you can check our lessons now.

If there would be anything that we could help, please let us know anytime.

Thank you,

Jaehwi

- Koreanclass101.com

[margho6316]

Hi, I am also getting the error saying my account has been disabled and could not access to the classes. Would you please help?

Thanks,
Marguerite

[jaehwi]

Hi Marguerite,

We're sorry for the inconvenience that you have.

Could you send us email at with your email address that you used for sign-up and also the error message?

Thank you.

JaeHwi / KoreanClass101.com

[margho6316]

I can now sign in without the error like magic!
Thanks for your help,

Marguerite

Hi Marguerite,

We're sorry for the inconvenience that you have.

Could you send us email at with your email address that you used for sign-up and also the error message?

Thank you.

JaeHwi / KoreanClass101.com

[margho6316]

Oops ... the problem appears again. I have just emailed providing the information you needed.

Thanks again,
Marguerite