Start Learning Korean in the next 30 Seconds with
a Free Lifetime Account

Or sign up using Facebook

Gengo Quiz Korean for iPhone not working

Starswept
New in Town
Posts: 1
Joined: September 12th, 2010 8:14 am

Gengo Quiz Korean for iPhone not working

Postby Starswept » September 12th, 2010 8:17 am

Is there a fix coming soon?

super_user
Been Around a Bit
Posts: 22
Joined: June 3rd, 2007 2:12 pm

Postby super_user » September 12th, 2010 1:18 pm

Starswept,
Thank you for your inquiry. Kindly email our mobile support team at mobileapps[at]innovativelanguage.com. They will be happy to assist you with the problem you're experiencing with our Gengo Quiz app.
Thanks,
Team KoreanClass101.com

Get your free gifts of the month
kazuau
New in Town
Posts: 7
Joined: March 24th, 2010 6:58 am

Postby kazuau » September 12th, 2010 1:44 pm

Same here. And well, I sent following email on September 1st, which is more than 10 days ago.
I haven't heard anything yet. Please push it up.
------------
Support Request: Gengo Quiz - Korean doesn't work at all.
To: mobileapps@...
Hello,
Bought "Gengo Quiz - Korean" today, and doesn't even startup at all.
So please help me with this situation.

Device: iPhone 3GS 32GB
OS: iOS 4.02
Locale: Originally Japanese and then English (See below)

What I did:
1. Bought and downloaded "Gengo Quiz - Korean" with the device itself.
2. Start the app. (*)
3. Reboot the device.
4. Start the app. (*)
5. Change the locale from Japanese to English, reboot, and start the app. (*)
6. Delete the app from the device, reboot, download again, and start
the app. (*)

Result(*):
Splash screen with 'loading....' in the lower-right displays for about
10 seconds,
and silently returns to home screen. In a single word, it 'crashes'.

If any further information is needed please let me know.
Thank you.

Jason
KoreanClass101.com Team Member
Posts: 672
Joined: April 22nd, 2006 1:38 pm

Postby Jason » September 14th, 2010 1:03 am

I'm very sorry for the Gengo Quiz crashes. We're looking into the problem.

super_user
Been Around a Bit
Posts: 22
Joined: June 3rd, 2007 2:12 pm

Postby super_user » September 14th, 2010 8:46 pm

We submitted a new version of Gengo Quiz, which should resolve this issue. It could take about a week until Apple reviews and approves the app. Please let us know if you are still facing the same issue with the new version.

Return to “Technical Support (기술 지원)”