Your account has been disabled.

[carolynn]

I am unable to login for days. The message says "Your account has been disabled. Contact site webmaster for details." I have tried emailing for help but no one has replied.

Pls assist urgently.

[Keith]

Hi Carolynn! We've unlocked your account. Sorry for the inconvenience!

BTW, which e-mail did you send the e-mail to? I couldn't find it!

[carolynn]

Phew! Thanks!

I sent the emails to . There is a link "contact us" on the top right hand corner of the website.

[mynahz]

Hi, I am facing the same problem too. Someone help me on this...?

[hyunwoo]

Hi, I am facing the same problem too. Someone help me on this...?

Are you still having the same problem right now?

[sianzation]

I got that problem today, when i have just subscribe. As after i have subscribed i click on the disable recurring subscription in case i forget to do it after a month. After that i got the account disabled, please contact the webmaster error message. I email to the (the email add that was listed at the help section). I came across this topic here so i do not know if my email will reach the admins. I don't think its
a very nice experience to get account disabled like right after 5mins after i subscribe

[Keith]

hi sianzation,

Has anyone gotten back to you via e-mail? If not, be sure to let us know. We definitely want to help you out as soon as possible.
Happy new year!

[sianzation]

Yah, my problem has been solved. Belated Happy New year too =). It was nice that you guys responded in less than 3days.

[aank1]

Hi there,
I've got the same problem too, couldn't access and prompted to contact webmaster, have sent emails but no replies... not sure what happened ~ Can't even do upgrade or anything, can someone please help? or advice?

Thanks!

[bugaboojones]

If anyone has trouble logging in, please email us at . We'll be more than happy to assist you with your problems and get you back on the site quickly.

Steve

[aank1]

I've sent email and got a reply, followed the instruction (clear cookies) still doesn't work, not able to login properly and "your account has been disabled contact webmaster" I'm confused, I even switch to another laptop which has no history browsing on the site, I'm still not able to login properly and keep seeing "Your account has been disabled" I wonder why, it should not be from the cookies and cache thing. Please advice urgently, thanks!

[enileda34173]

I faced the same problems too. I have emailed the administrator and hope the administrator can solve the problems soon.

Its quite disapppointing as i enjoy the trial and so I have decided to sign up the premium account and can start over the weekend but now, it is not working.

[angzikeng1563]

Hi i am facing the same problem. The message says "Your account has been disabled. Contact site webmaster for details" after i have just clicked the 'suscribe' button.
Pls assist urgently as i hope to start learning now as the trial has ended but i am unable to

[timandyou]

Hello angzikeng1563,
I am very sorry to hear that "Hi i am facing the same problem".
Can you send email to the below?



If you let them (our technical team) know your problem, they will take care of your problem.
I am very sorry,
Tim

[angzikeng1563]

Hi, I have already sent an email regarding this problem to but I have not received a reply yet. 2 days have passed, please assist me on this, thank you