Well, I've emailed my questions to two diferent addresses on the site for help and support, but no reply in two days.
So, let me repeat my questions on this forum and see if anyone is monitoring here...
I am about to subscribe to your service, but I have a few questions. Let me say that I’m planning on the premium membership level. I did look around on the site first, but if any of these questions are already answered on the site or forums, just send me the links.
1. Will you do a placement test for me? Help determine the best level for starting? The sample lessons I did were from the beginning intermediate, and while interesting, they were almost too simple.
2. Do you offer an overall integrated lesson plan? The lessons (audio and video) and various tools seem a little overwhelming at first. Is there a plan which suggests what things to do and when? For example, if I said I would have three main study sessions per week, do you have a plan of what to study each session?
3. Do you recommend students have a printer? My first instinct on seeing the lesson reviews was to print them, but I don’t have a printer at home (only at the office). Whether or not you recommend a printer, do most of your students use one or not?
4. The couple of Android apps I see, is their price included with the Premium membership? Or that price is extra?
5. Based on my previous study experience, my downfall is vocabulary. I usually understand the grammar points pretty well. But I feel my progress is held back by lack of vocabulary, and my laziness doesn’t help because learning vocabulary requires lots of study and memorization. Are the various vocabulary tools (Word of the Day, Korean Core List, Lesson Vocabulary List, My Word Bank, Android apps MyWords Korean and WordPower Korean) integrated together? Or are they all different?
6. I don’t expect to use it much, but can you explain the 1-on-1 “office hours” works? Phone or Skype calls? Or do you really have office hours somewhere in Seoul? I don’t think I would need it much, since I have many Korean friends who can help from time to time.
7. Can you provide me a reference or two? Especially helpful would be any older students (like me) who otherwise hold a professional job. I know you can’t send me other member’s contact details, but I give you permission to send MY contact details to a few members whom you think would be able to give me comments on your program. Just ask them if they would contact me if they want to.
8. I would be paying by bank transfer from my Korean account. Can you send me your account details?
9. Do you offer any subscription upgrade option? For example, if I try the 3-month subscription, and decide within the first 45 days that I really like Koreanclass101 very much - can I upgrade to 1-year subscription for the price difference? The details on the site aren’t clear on this point.
Thanks, and I look forward signing up this week.
-Chris
p.s. 나의 한국이름 “한길수” 입니다. 옛날에, 나의 한국찬구들이 나에게 그이름을 만들었어요. “크리스”하고 “길수” 소리 조금 비슷하기 때문에. 그때, 그이름 위해서 행복했지만, 나중에 “길수” 너무 촌스러운 이름 들었어요! 아이구...